FYI: LJ 4250 57.04 Error caused by a big Roach! (1040 Views)
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Honored Contributor
Dewaine Chan
Posts: 7,433
Registered: ‎11-05-2002
Message 1 of 6 (1,040 Views)

FYI: LJ 4250 57.04 Error caused by a big Roach!

Hi, gang:

I got a Service call about an HP LJ 4250 with the "57.04" Error. I went onsite and took the side panel off to access the main cooling motor. You would not believe what I found. There was a very big Roach got stuck on the fan blade got killed causing the motor not turning resulting in the "57.04" Error. I just took my screw driver and scooped it out. Popped everything back together and the printer came straight up. After I showed the Roach to t eh guy, he told me that it was at the back causing paper jam at first. When he went and cleared the paper jam, teh Roach went inside teh printer.

This is a fun service call. The critter helped me out finacially.

D.
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Honored Contributor
Tony (the Tiger) King
Posts: 304
Registered: ‎03-02-2007
Message 2 of 6 (1,040 Views)

Re: FYI: LJ 4250 57.04 Error caused by a big Roach!

Dewaine
I assume that you tried to resuscitate the poor little critter before you "attacked" it with your screwdriver .
Tony
Experts are people who understand how little they really know!
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Honored Contributor
Dewaine Chan
Posts: 7,433
Registered: ‎11-05-2002
Message 3 of 6 (1,040 Views)

Re: FYI: LJ 4250 57.04 Error caused by a big Roach!

Unfortunately, it was dead when I got to it. Otherwise, I'd have let it go hoping it will come back in and do the same thing. I need the money. Just kidding. I believe it has enough relative crawlign around in that place already.

D.
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Honored Contributor
Pat Flanagan
Posts: 4,662
Registered: ‎04-05-2003
Message 4 of 6 (1,040 Views)

Re: FYI: LJ 4250 57.04 Error caused by a big Roach!

Dewaine,

It's a sign. You should carry a few of them with you in your took kit.

But actually, I was wondering if it was #1 or #2 (you can tell you're getting old if you have to go 23 pages in to an image search for #2).

Pat
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Honored Contributor
Dewaine Chan
Posts: 7,433
Registered: ‎11-05-2002
Message 5 of 6 (1,040 Views)

Re: FYI: LJ 4250 57.04 Error caused by a big Roach!

Pat:

Can't really tell anymore. Got hit in the head oen too many times compounding with age thingie. Good pictures.

D.
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Trusted Contributor
Adam F.
Posts: 338
Registered: ‎08-29-2007
Message 6 of 6 (1,040 Views)

Re: FYI: LJ 4250 57.04 Error caused by a big Roach!

Of course, tech support would ask: "Was it an HP-supported roach?"
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