Error message 51.20 on P4014N (556 Views)
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Occasional Visitor
John Bargman
Posts: 1
Registered: ‎10-07-2008
Message 1 of 2 (556 Views)

Error message 51.20 on P4014N

How do you solve a problem with error message
51.20 on a P4014N printer
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Honored Contributor
Dewaine Chan
Posts: 7,433
Registered: ‎11-05-2002
Message 2 of 2 (556 Views)

Re: Error message 51.20 on P4014N

If I remember right, it is the Laser Error. This is relatively new printer. If it is less than one year old, it should be still under warranty, you should call Hp Tech Support at:
1-800-HP-INVENT

to have HP fix it. Otherwise, it could the cable connection between the Laser Scanner assembly and the PCA, reconnect the cable at both ends and see. Replace the Laser Scanner assembly if it still not resolved. The third on the list is the PCA board itself.

D.
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