Error code: 13.B2.D2 FW: 2131305_192070 Misfeed jam, from Tray 2 (2264 Views)
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enc
Occasional Visitor
enc
Posts: 1
Registered: ‎10-22-2012
Message 1 of 3 (2,264 Views)

Error code: 13.B2.D2 FW: 2131305_192070 Misfeed jam, from Tray 2

Buenas tardes,

 

Hoy nos a pasado lo siguiente con esta maquina: HP LaserJet 500 color M551. Hemos querido usarla y sin motivo se ha quedado bloqueada con el mensaje en pantalla que decia algo asi como  que estaba quitando el estado de suspension y que iba a entrar a funcionar...pero nunca ha pasado despues de 10 minutos la maquina seguia poniendo eso y no ha hecho nada, hemos tenido que darle al boton apagarla y encenderla ahora ya funciona.

 

Es una maquina que no se usa casi y que anteriormente ha tenido estos avisos. ¿Podeis decirme porque puede ser?

12 16/10/2012 11:53:38 1210 13.B2.D2 2131305_192070 Misfeed jam, from Tray 2
0201001A02010200000141C33 0 11 15/10/2012 17:08:04 1207 13.B2.D2 2131305_192070 Misfeed jam, from Tray 2
0201001A02010200000141F35 0 10 28/09/2012 9:28:48 1163 13.B2.D2 2131305_192070 Misfeed jam, from Tray 2
0201001A02010200000143555 0 9 19/09/2012 10:50:16 1136 13.B2.D2 2131305_192070 Misfeed jam, from Tray 2
0201001A02010200000142E4F 0 8 02/05/2012 19:43:33 539 89.5C.0A 2131029_189663 Unknown 0 7 25/04/2012 18:08:40 449 10.23.15 2131029_189663 Install Supply 0 6 11/04/2012 1:09:05 449 49.38.03   Error 0 5 06/04/2012 20:02:57 389 89.5C.0A 2131029_189663 Unknown 0 4 22/03/2012 17:03:44 52 13.B2.D2 2131029_189663 Misfeed jam, from Tray 2
0201001A02010200000181C2D 0 3 14/03/2012 17:17:19 0 10.99.40 2131029_189663 Supplies Installed 0 2 14/03/2012 17:16:12 0 47.FC.10 2131029_189663 DhalfDmax image not found at system initialization 0 1 14/03/2012 17:16:11 0 47.FC.00 2131029_189663 CPR image not found at system initialization 0

 

 

Muchas gracias,

Un saludo.

 

Moderator
VidyaVI
Posts: 6,443
Registered: ‎02-25-2002
Message 2 of 3 (2,247 Views)

Re: Error code: 13.B2.D2 FW: 2131305_192070 Misfeed jam, from Tray 2

Hello,

 

We would like to encourage that this discussion should be continued in English language as this forums is a English construct-based communities as per the rules of participation (Rules(9) *see below for the url). Your post in English format will definitely help your other fellow participants to well-understand the issues and help you out regarding this.
* http://h30499.www3.hp.com/t5/custom/page/page-id/hp.rulespage
HP Forums also supports few other languages for the same where you can select the language option located at the top right side of the EBC main page.

Regards,
Vidya
Forums Moderator
HP Pro
MiguelDA
Posts: 34
Registered: ‎09-19-2011
Message 3 of 3 (1,965 Views)

Re: Error code: 13.B2.D2 FW: 2131305_192070 Misfeed jam, from Tray 2

You mentioned that the display got frozen showing a message saying something like "leaving suspension status and entering functioning status".  What was exactly the message showing in the control panel?

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