Error Message 49.4C02 (3345 Views)
Occasional Visitor
Posts: 1
Registered: ‎05-08-2007
Message 1 of 3 (3,345 Views)

Error Message 49.4C02

We have a 3800 N Laser Jet printer that is giving an error message of 49.4C02. Please advise.
Honored Contributor
Posts: 2,941
Registered: ‎02-20-2007
Message 2 of 3 (3,345 Views)

Re: Error Message 49.4C02


4I couldn't find the error codes for the 3800 but look at :-

which is for the 3500/3700 series and scroll down to "49.XXXX PRINTER ERROR"


Honored Contributor
Posts: 4,662
Registered: ‎04-05-2003
Message 3 of 3 (3,345 Views)

Re: Error Message 49.4C02

Sherrie and Kenneth,

Here's the page for the 3800. Not much help.

While I'm at it, here's the support home page for your printer:〈=en&cc=us&prodTypeId=18972&prodSeriesId=500934&submit.y=7&submit.x=7〈=en&cc=us

The 49 error can indicate a firmware error, and there is updated firmware available for your printer. If you decide to do it:

-Pick your OS.
-Click the named link rather than the download button to get instructions in addition to the firmware.
-READ THE README file thoroughly.


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