Error Message 49.4C02 (3196 Views)
Reply
Occasional Visitor
Sherrie McMillon
Posts: 1
Registered: ‎05-08-2007
Message 1 of 3 (3,196 Views)

Error Message 49.4C02

We have a 3800 N Laser Jet printer that is giving an error message of 49.4C02. Please advise.
Honored Contributor
Kenneth Chan_2
Posts: 2,941
Registered: ‎02-20-2007
Message 2 of 3 (3,196 Views)

Re: Error Message 49.4C02

Sherrie,

4I couldn't find the error codes for the 3800 but look at :-

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00047478&jumpi...

which is for the 3500/3700 series and scroll down to "49.XXXX PRINTER ERROR"

Regards

Ken
Honored Contributor
Pat Flanagan
Posts: 4,662
Registered: ‎04-05-2003
Message 3 of 3 (3,196 Views)

Re: Error Message 49.4C02

Sherrie and Kenneth,

Here's the page for the 3800. Not much help.

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...

While I'm at it, here's the support home page for your printer:

http://h20000.www2.hp.com/bizsupport/TechSupport/Home.jsp?〈=en&cc=us&prodTypeId=18972&prodSeriesId=500934&submit.y=7&submit.x=7〈=en&cc=us

The 49 error can indicate a firmware error, and there is updated firmware available for your printer. If you decide to do it:

-Pick your OS.
-Click the named link rather than the download button to get instructions in addition to the firmware.
-READ THE README file thoroughly.

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=500936&p...

Pat

Pat
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.