Error 59.90 LaserJet 3600 (2438 Views)
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Occasional Visitor
Melissa Montano
Posts: 4
Registered: ‎01-11-2008
Message 1 of 7 (2,438 Views)

Error 59.90 LaserJet 3600

There was a paper jam and when we shut the door, this error popped up. It says to turn the printer on then off, but doing so it just repeats the error and same instructions over and over again.

Any suggestions are appreciated!
Honored Contributor
Mark Froggatt
Posts: 1,741
Registered: ‎07-25-2006
Message 2 of 7 (2,438 Views)

Re: Error 59.90 LaserJet 3600

Melissa
59.90
An error occurred with the ETB motor during
startup or rotation.
1. Check that connectors J5002 on the
ETB motor and J206 on the DC
controller are seated correctly.
2. Replace the ETB.
3. Replace the DC controller.

that is out of the service manual. make sure the the ETB (transfer belt) is seated correctly and not been damaged when jam removed

Mark
Occasional Visitor
Melissa Montano
Posts: 4
Registered: ‎01-11-2008
Message 3 of 7 (2,438 Views)

Re: Error 59.90 LaserJet 3600

I appreciate your feedback, unfortunately I do not understand what it is I am supposed to do. If possible, could you describe the solution in simpler terms?

Thank you!
Honored Contributor
Mark Froggatt
Posts: 1,741
Registered: ‎07-25-2006
Message 4 of 7 (2,438 Views)

Re: Error 59.90 LaserJet 3600

Melissa

the ETB is the black belt on the inside of the front door its job is to transfer the image onto the paper. its ether not seated on its mounts(near the bottom of the door) or has been damaged.

Mark
Occasional Visitor
Melissa Montano
Posts: 4
Registered: ‎01-11-2008
Message 5 of 7 (2,438 Views)

Re: Error 59.90 LaserJet 3600

Thank you so much for your help...

In looking at the ETB, there seems to be a wrinkle towards the bottom. Is that supposed to be there? Any suggestions on how to correct it?
Honored Contributor
Mark Froggatt
Posts: 1,741
Registered: ‎07-25-2006
Message 6 of 7 (2,438 Views)

Re: Error 59.90 LaserJet 3600

Melissa

no the belt should be smooth it maybe that the belt is damaged and will need to be replaced.

Mark
Occasional Visitor
Melissa Montano
Posts: 4
Registered: ‎01-11-2008
Message 7 of 7 (2,438 Views)

Re: Error 59.90 LaserJet 3600

You have been very helpful, thank you.
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