08-14-2010 12:46 PM
Just set up the new printer and keep getting this Error 51.20
Printer turns on, acts like it's going to print, then the attention light flashes
and the error message turns on.
I've turned it off and on, same thing. I've uninstalled and reinstalled, same thing.
Anyone know what this is?
08-14-2010 05:08 PM
Dena: You need to tell us the model number of the printer. That said it appears the printer has a laser/scanner issue. You could probably return it ti place of purchase for refund or exchange. If not you can contact hp customer care since it still should be under warranty.