Error 50.2 Fuser Error on HP Color LaserJet CP3505dn (2420 Views)
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Occasional Visitor
Carolyn Murray
Posts: 1
Registered: ‎08-18-2009
Message 1 of 2 (2,420 Views)

Error 50.2 Fuser Error on HP Color LaserJet CP3505dn

We have had no luck whatsoever printing an envelope on the above printer. We have tried everything, but nothing works. We have researched on your website and don't find anything. It keeps giving the 50.2 Fuser Error message. We have it seated correctly and have turned it on and off. When we first got this printer on 9/03/08, it did have a few times where the fuser was hot and paper was burned slightly or curled, but that soon stopped.
Outstanding Contributor
DavidZuts
Posts: 15,491
Registered: ‎02-27-2006
Message 2 of 2 (2,420 Views)

Re: Error 50.2 Fuser Error on HP Color LaserJet CP3505dn

50.2 is fuser warmup service meaning the fuser is not reaching the desired temp for the job. See if under the print quality or paper handing menu you have a choice to set fuser temp depending on the media chosen and if you have it try changing the setting for the fuser temp for envelopes.
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