11-16-2008 06:53 PM
I have tried upgrading firmware, Operating System, Office Products.
I have tried Printing via IP and USB
Can only confirm that its happening on all our HP 2420 Printers from MAC OSX 10.5.X System with Office 2008 installed an upto date.
Any help or suggestion would be great, i have also tried a Cold Reset and Removing the DIMM Module and replacing the DIMM Module.
02-21-2012 03:41 PM
All 49.xxxx are firmware errors. If the problem occurs only when you prin from MAC OS documents that were created with Office, and only in this configuration (and works when you print docs that were created within MAC) the you have a driver issue. The printer doesn't understand what you want to print.
Try converting the Office files to MAC OS files in order to print them