Error 49.4c06 Laserjet 2420 (1768 Views)
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Occasional Visitor
Dion Parsons
Posts: 2
Registered: ‎11-16-2008
Message 1 of 4 (1,768 Views)

Error 49.4c06 Laserjet 2420

I get errors relating to MAC OSX 10.5.X When a user prints from either Microsoft Office 2004/2008 or PDF Created within the Office Programs. If i put the document onto another MAC OSX 10.4.X System the problem does not exist.

I have tried upgrading firmware, Operating System, Office Products.

I have tried Printing via IP and USB

Can only confirm that its happening on all our HP 2420 Printers from MAC OSX 10.5.X System with Office 2008 installed an upto date.

Any help or suggestion would be great, i have also tried a Cold Reset and Removing the DIMM Module and replacing the DIMM Module.
Occasional Visitor
Dion Parsons
Posts: 2
Registered: ‎11-16-2008
Message 2 of 4 (1,768 Views)

Re: Error 49.4c06 Laserjet 2420

Sorry the error is actually 49.4c02
Occasional Visitor
spoiledink
Posts: 1
Registered: ‎02-21-2012
Message 3 of 4 (1,507 Views)

Re: Error 49.4c06 Laserjet 2420

do you know what is wrong with the printer. I am getting an error code of 49. 4C02?

Advisor
iulmax
Posts: 12
Registered: ‎07-22-2011
Message 4 of 4 (1,505 Views)

Re: Error 49.4c06 Laserjet 2420

All 49.xxxx are firmware errors. If the problem occurs only when you prin from MAC OS documents that were created with Office, and only in this configuration (and works when you print docs that were created within MAC) the you have a driver issue. The printer doesn't understand what you want to print.

Try converting the Office files to MAC OS files in order to print them 

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