Erro 49.4c02 (4250N) (2753 Views)
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Occasional Visitor
mohamed ellabib
Posts: 1
Registered: ‎07-01-2007
Message 1 of 5 (2,753 Views)

Erro 49.4c02 (4250N)

Hi.
I'm HP SSP , I have aprrobem in HP printer 4250n, it get the massage (49.4c02)can you help me how can to solve this problem.

Thanks..

Mohamed Ellabib
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Occasional Visitor
Steve V Davis
Posts: 1
Registered: ‎07-01-2007
Message 2 of 5 (2,726 Views)

Re: Erro 49.4c02 (4250N)

I have recently installed this printer too with 512mb memory and duplex unit. I have experienced this error but only when printing in duplex mode. Any advice would be welcomed.
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Honored Contributor
Pat Flanagan
Posts: 4,662
Registered: ‎04-05-2003
Message 3 of 5 (2,726 Views)

Re: Erro 49.4c02 (4250N)

Generally, a 49. error is "firmware error, invalid print commands, corrupt data, invalid operations, poor quality parallel cables, poor connections or specific applications".

If you can cancel the job, then turn the printer off, leave it off for a minute, turn it back on, and then print normally, it's usually corrupt print stream data from a specific print job or application. If you can't then it's something more serious.

Here's the list of numerical error codes for the 4250:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...

and more detailed troubleshooting for all laserjets, not just your model:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=110&prodSeriesId=...

You can contact HP for help in troubleshooting also:

http://welcome.hp.com/country/us/en/wwcontact_us.html

Pat
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Occasional Visitor
TERRY COLE
Posts: 3
Registered: ‎09-05-2007
Message 4 of 5 (2,726 Views)

Re: Erro 49.4c02 (4250N)

Hi - I have the same problem but with an HP9065 mfp, I have been looking for firmware to upgrade but can't seem to find it. The latest driver seems to be 2005 postscript which is what we're using. Do you know where I can find a firmware upgrade Pat?
The PRCB Firmware Version shows as follows:
C1:38-0000
C2:16-0000
C3:17-0000
C4:11-0000
C5:15-0000

Then there is ICB Firmware Version: 12-0303
and jetdirect J6057A Firmware Version R.25.57
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Occasional Visitor
TERRY COLE
Posts: 3
Registered: ‎09-05-2007
Message 5 of 5 (2,726 Views)

Re: Erro 49.4c02 (4250N)

Sorry after writing that message I found it!
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