01-13-2006 08:41 PM
Solved! Go to Solution.
01-15-2006 12:49 AM
Assuming the printer is functional, on either Windows or Mac, you would best be TELLING the OS where the printer IS (its IP address), rather than trying to "find" the printer from the OS.
First you have to see if the printer has a functioning MIO card (the internal Ethernet card). Print a JetDirect configuration page, and look for the IP address, subnet , and default gateway entries. If they are there, they'll tell you if your printer is getting them from YOUR network, via DHCP, or if the printer was assigned fixed addresses for the LAST network it was used on, which would have to be cleared.
Let's see what you see, then we know what to do next. Reply with the IP address, subnet and gateway that your printer reports. Also, provide the same info from one ot two of your computers.
01-15-2006 06:20 AM
01-15-2006 06:27 AM
I do not know how to find subnet on my computer, but on the router it is 255.255.255.0.
01-16-2006 12:27 AM
After this, if successful, it will display an address of 0.0.0.0. or 169.254.xxx.xxx or 220.127.116.11. on the config page.
If this works, reconnect it to the network and wait for it to get a DHCP address, which will 192.168.0.1xx for your network.
If this works, the config page will also show the subnet mask (255.255.255.0) and your default gateway, which is the router's address.
In XP, you see this info by going to Start-Run, typing "cmd" without the quotes. This takes you to the command prompt. Type "ipconfig /all", without the quotes. You'll see the IP configuration for the computer. Subnet mask and default gateway addresses are the same for every device on your network.
If the printer is successful in getting a valid DHCP address for your network, you can now add it to Windows printers. If it does not get turned off, and if your router does not go down, its address will not change and you can leave well enough alone.
The reason for assigning the printer a static (fixed) address (using Web JetAdmin)is so that its address will not change after a network outage, power outage, or being turned off for too long. Then you would not have to change its address in the printer's properties in Windows.
01-24-2006 09:02 PM
I now can see my printer on the network! BUT I still cannot add it as a new printer. When adding network printer in XP I only get a list of shared printers connected direct to the computers - nowhere do I get the network printer. I try writing the IP adress of the network printer in the boxes "Name" or "URL" but that does not work.
What do I need to do to actually add the network printer. It IS there and have received an IP adress, and my "Look@Lan" program reports it as connected, so does my router config, so...
This is hopefully the last time I need help on this issue.
01-25-2006 01:13 AM
When you are asked if you want to share the printer, say "NO". You won't be "sharing" the printer from the computer. The printer is a free-standing network device.
01-25-2006 05:37 AM
01-25-2006 05:46 AM
04-10-2006 03:37 PM
I followed the outline on how to connect a laserjet with network card to a router and everything worked well until tonight. It appears that the printer changed it's ip adress to 192.168.0.5, from original 192.168.0.4 when I initially installed the printer. I tried to coldstart and reconnect to the network, but it still comes back with 192.168.0.5. I only have four ports in my Netgear printerserver/router. Does anybody know how to address this issue?