Color Laserjet 5500DTN - Unable to store job at printer

[Ed Nicoll]

We are getting the following message when printing from Autocad:

Error: Unable to store job at printer
Reason: Printer not configured to collate

Solution: Install an EIO Hard Disk

Is installing a HDD the only solution?

[Kenneth Chan_2]

Ed,

It looks like for collation (and MOPY/JOB STORAGE) on this model, you need to install the optional disk. Newer model LaserJets use a RAMDISK (instead of hard disk) for this purpose and they have a control panel menu item to control the RAMDISK ; I've checked the LJ5500 manual and the RAMDISK item is not present.

See :-

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=c00000025&prodT...

and

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=bpl12445&prodTy...

regards

Ken

[DavidZuts]

The other option if you do not need to store the job is to turn off job storage.