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Alfredo Guerra May 3, 2010 15:03:47 GMT N/A: Question Author
W I buy a formatter and how do I replace it? Thank you for your help by the way!
05-07-2010 10:43 PM
06-17-2011 12:01 PM - edited 06-17-2011 12:52 PM
I have pretty much the same issue.
I can print a cleaning page 1 time only after performing a factory reset from the menu. I can also test print from the print engine using the test button on the back.
But no demo page, or any reports. Is this still a formatter problem? most formatter problems I have seen, you get nothing.
I just dont want to buy one and have the same problem and be stuck with the board.
Also is there a core return on boards?
06-20-2011 08:02 PM
Press (Left arrow ) or (Right arrow ) to select the Reports menu.
Press (Select ).
Press (Left arrow ) or (Right arrow ) to select Config report .
Press (Select ) to print the Configuration Report page.
Make sure that there should be any job pending in print queu if there is then refresh the print spooler and remove the print jobs from the print queue.
In windows operating.
Please click on the Start --> Printers(Vista), Devices and printers(win 7) or Printers and faxes(XP) according to your operating system version.
Printers window will open up.
Right click on the Laserjet printer icon and click on the Properties.
Properties window will open up.
Click on the Ports tab.
Check the port name listed there.
Hold the mouse pointer on the checked port and it should show the port name(Like printer IP address).
If it shows the printer IP address then Ok.
If it doesn't then please add a port.
In ports tab.
Click on Add a port.
Click Create a new port, and then click Standard TCP/IP Port.
Click Next to run the Add Standard TCP/IP Printer Port Wizard.
Enter the printer IP address in next wizard and then click on Apply and Ok..
This should resolve the issue.
11-14-2011 08:13 PM - edited 11-14-2011 08:25 PM
>can someone post again this 357232.pdf 223 KB posted by DavidZuts above
Why, what problems do you have? I have no problems downloading the one page PDF.
Both in IE7 and firefox 8.0.
11-14-2011 08:22 PM
>I could not view the doc nor download.
What Windows version are you using? What browser version?
Does this link work any better?
03-04-2012 03:50 AM
Some users have suggested to replace the Formatter Board. Do that, but only if a "Super NVRAM initializer" procedure will not solve the problems (I have found this solution on another forum). For example, my Hp Color LaserJet 2605dn was not able to print anything else besides the cleaning page and the engine-test print page. I have run a Super NVRAM initialization and all the problems were solved.
Note: To run a Super NVRAM initialization:
1. Turn off the printer.
2. Press and hold the "Left arrow" and "Right arrow" buttons simultaneously.
3. Turn on the printer.
4. When you see the message Permanent storage init displays, release the "Left arrow" and "Right arrow" buttons.
03-06-2013 04:25 PM
My problem started when I updated my firmware. HP has admitted there are some problems but have not stepped up to own their mistake. If you had recently upgraded your firmware that might be the problem. I am contacted my state AG to see if they might want to get involved since HP isn't willing to make it right.