09-07-2007 01:39 AM
Solved! Go to Solution.
09-07-2007 10:24 AM
To run Config Page:
Press Select Key (check mark) TWICE, Right Arrow key TWICE, Select
Come on back. . .
09-11-2007 06:04 AM
10-08-2007 06:27 AM
10-08-2007 06:51 AM
Sure looks to be a repeat from the fuser sleeve. Tell us about the toner cartridges you are using. HP OEM? Compatibles?
See if your Config Page looks like the one in the attachment.
10-08-2007 07:09 AM
10-08-2007 08:11 AM
You will probably need a fuser replacement. Figure about an hour on this model, since it requires removing covers. Fuser part number is RM1-1820.
10-09-2007 12:46 AM
Thanks for your help.
10-09-2007 05:17 AM
10-09-2007 11:59 PM
10-11-2007 11:37 AM
thanks in advance!
10-15-2007 01:03 AM
Try Calibrate Now. . .
Press Select (Check mark key), Right Arrow, Select, Right Arrow TWICE, Select TWICE, Right Arrow, and finally Select. Run Config Page again and evaluate. If closer, but not quite perfect, try Calibrate Now again.
03-10-2008 07:51 AM
I am thinking it is either a power supply issue where the fuser is not getting hot quick enough (which doesn't explain why it doesn't ghost from computer print jobs) or a firmware issue that some how controls the fuser temperature when printing from different sources.
Just talked to customer to follow up and they have been using it for the last two weeks with no problems. Not sure what to make of the issue, but as long as they are not having problems I'm considering it closed. Unfortunately, these printers aren't worth dumping a lot of money into to find out what is actually wrong. Sorry I couldn't be of any more help.
03-10-2008 11:13 AM
We replaced the fuser assembly and the ghosting disappeared. Unfortunately, the Cyan is now misaligned and can't seem to right itself, no matter how many calabrations we run.
We have 25 of these machines on campus now and for the most part they're great. But when one goes bad, it never seems to recover.
03-19-2008 10:28 AM
03-19-2008 10:50 AM
K Jay: tried setting paper to card stock and, what do you know!, it worked. It's slow as molasses in January, but at least the color looks good. Any idea what's going on??
03-19-2008 12:30 PM
04-01-2008 12:37 PM
The description reads "This DC controller firmware update is only for the HP Color LaserJet 2600n printer. This utility can be run only from Windows operating systems (see system requirements below). This update should be applied if the printer is experiencing fuser offset (a.k.a ghosting)."
We're also having this issue here. I haven't applied this patch yet, but it sure sounds like it should work!