10-28-2009 04:39 AM
Any ideas? I already replaced the blue toner cartridge once, thinking that it was their defective product (office max) and now the green and blue are leaking.
Is this the toner or the printer?
10-28-2009 09:27 AM
Any help would be much appreciated. Thanks!
10-29-2009 07:56 AM
HP color lasers are notorious for not liking after market color cartridges. Both of the problems you describe are directly attributable to those off brand cartridges.
You can try taking them back and exchanging them but your chance of getting ones that work are slim...especially in the 2600 series printers.
Open the cover of your printer, and as you do so the cartridge covers close. You should be able to look at the drum inside each cartridge. If there's any toner on the drum, it's bad and that would cause toner to dump onto the printed page.