06-24-2008 09:37 AM
(running XP service pack 3 and IE7).
07-08-2008 12:38 AM
This might be your answer (from a retired DEC/Compaq/HP employee). I've been searching the same paths as you - very frustrating!!! especially when the automated software detection says my firmware is up to date!. I'm running XP SP3 with IE7.
Please download the following update:
Hope this helps...
02-24-2009 02:47 PM
(I had a little trouble identifying exactly which link on the page he was recommending.)