01-03-2014 02:12 PM
I have Windows 8.1 on a LAN, and an HP LaserJet 1320 PCL6 printer is attached to another machine on the network. The printer appears in the "Network" thingy on Explorer just like it's supposed to, so the network connection is OK. I downloaded the latest UPD driver from HP as recommended. I unzipped and installed the driver with no problem. When I try to install the printer, Windows first searches the ridiculous "Windows update service" until it finally realizes that there's nothing useful there (I realized this 10 years ago). Then it prompts me to provide the pathname of the driver's INF file, and I do so. So far, so good.
Then I immediatly get a dialog box saying that Windows can't find a driver. I am using 5.7.0 of the UPD driver for 64-bit Windows. Any known problems here? Any fix?
One weird thing is that the driver says "PCL 5" but the printer is "PCL 6." Is this a problem?
Solved! Go to Solution.
01-04-2014 05:46 AM
01-06-2014 02:52 PM
Thanks very much for your help. Actually that weird rigmarole has been around since XP.
For the record, this wasn't the problem. The printer was actually on a networked print server, but Windows8 always insists on trying to detect everything automatically. It found an instance of the same printer that had been "shared" by another computer on the network, and kept insisting that this was my only choice. The missing ingredient was setting up the print queue and port on my own desktop, which has to be done explicitly. Your post caused me to realize that I had to punch down through Windows 8's new Anti-Productivity-Layer (the "Experience") to the actual nuts and bolts underneath. However dreadful that often is, it at least has the virtue of familiarity.