05-14-2009 11:49 AM
I'm trying to reinstall the software and drivers for my M2727. When I Insert the "Hp LaserJet M2727 MFP" disc for Windows, the auto run window appears. I select uninstall from the list of options. This gives me two options, "Uninstall all HP products associated with this device" or "Choose which HP products to uninstall". If I select the first option, a dialogue box asks "Are you sure you want to uninstall?" I click yes, then nothing happens, I've waited for 30 mins. When I select the second option it goes to a list which has nothing on it to select. I also tried removing with the add/remove software application. After running through that it asks to restart. After restart the software is still in the add/remove software application list. How can I go about reinstalling?