Can not reset maintainance kit on Laserjet P4014n (1313 Views)
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Occasional Visitor
DougLittle
Posts: 2
Registered: ‎04-06-2010
Message 1 of 4 (1,313 Views)
Accepted Solution

Can not reset maintainance kit on Laserjet P4014n

We have a LaserJet P4014n that we replaced the entire maintainance kit on. We did not get the message to reset the maintainance kit, despite following the steps in the manual that came with the kit.
Honored Contributor
razzer
Posts: 6,734
Registered: ‎03-04-2007
Message 2 of 4 (1,313 Views)

Re: Can not reset maintainance kit on Laserjet P4014n

if the meassage was not up and you did the power on sequence to reset the maintenance count and it does not help you may have to go into the service menu and reset the counts back to zero manually.in which case you would:hit the menu button and use arrows to scroll to "service" and hit "ok".where it would then show a blank line or something wanting you to input a service pin code.pin code should be:05401408

if the machine does'nt like being set back to zero's there,you should be able to set it to say,10 or 15.
Occasional Visitor
DougLittle
Posts: 2
Registered: ‎04-06-2010
Message 3 of 4 (1,313 Views)

Re: Can not reset maintainance kit on Laserjet P4014n

BRILLIANT! Nailed it on the first try, thank you.
Honored Contributor
TechPro
Posts: 1,293
Registered: ‎03-15-2002
Message 4 of 4 (1,313 Views)

Re: Can not reset maintainance kit on Laserjet P4014n

Unless I'm mistaken, you might want to look into updating the firmware of the printer. Resetting the maintenance count was a problem with the P4014 and P4015 models were first released. The problem has since been corrected with updated firmware.
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