06-17-2004 12:39 AM
I'm receiving this error on HP8550 printer. I followed document # bpl12591 but didn't find any damages on the fuser. We didn't print any unsupported type of paper. There is no media jam on the fuser. The printer was unplugged for 30 minutes before checking the fuser. I ordered new fuser. What else do I need to do?
Solved! Go to Solution.
06-17-2004 07:19 PM
50.4 is a fuser error message
1 power cycle the printer
2 check the fuser is properley seated
3 replace the printers power supply
4 replace the controller board