79.4165 printer error (12208 Views)
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Occasional Visitor
CA1311359
Posts: 2
Registered: ‎08-08-2005
Message 1 of 4 (12,208 Views)

79.4165 printer error

At one of our remote sites, user are reporting that printer is giving 79.4165 printer error message, could not find it on HP sites. Has anyone see this before?
Honored Contributor
Dave Haro
Posts: 2,689
Registered: ‎05-10-2004
Message 2 of 4 (12,208 Views)

Re: 79.4165 printer error

John,

79.xx errors are communication errors.

The model of printer is critical since the procedures differ as to solving this problem. This is just a generic answer. Sometimes turning the printer off and then on will cause it to go away. The usual steps are to reseat the formatter and the dimms. Sometimes software can confuse the printer causing this error. Try different apps. Update the the latest firmware.

Dave
Occasional Visitor
CA1311359
Posts: 2
Registered: ‎08-08-2005
Message 3 of 4 (12,208 Views)

Re: 79.4165 printer error

Model is 4050 TN, user has reset printer but error did not go away.
Honored Contributor
Dewaine Chan
Posts: 7,433
Registered: ‎11-05-2002
Message 4 of 4 (12,208 Views)

Re: 79.4165 printer error

Formatter board might have gone bad. Remove all EIO and extra RAM and see if the error goes away or not. IF it doesn't formatter board for sure.


D.
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