01-02-2007 06:24 AM
Thanks - Maureen
01-02-2007 10:11 AM
49% chance that you need to clean your fuser with the little blue tool that is inside the door. You clean right above the black toner cartridge, the "silver ledge". It is best to take out the black toner and clean the ledge, then if you have a can of air, spritts, and if it's not silver, a toner cloth can get some of the residue.
It would be best if you gave more stats on your printers, do you have #3 drawer? Page count? Any new consumables installed?
I had a HP 5550 that had a fantum page jam and it was a 13.0A.00 error that ended up being a bad fuser.
01-02-2007 10:42 PM