5200dtn error 13.05.00 and 13.06.00 see attached pics (1100 Views)
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Occasional Contributor
jracht
Posts: 4
Registered: ‎06-05-2012
Message 1 of 6 (1,100 Views)

5200dtn error 13.05.00 and 13.06.00 see attached pics

I was getting a ghost image si i replaced the fuser and transfer roller.  after reassembly I get the 13.05.00 or 13.06.00 errors when I try to print a config sheet.  and the paper stops while half in the top output tray.  see attached pics.

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Outstanding Contributor
DavidZuts
Posts: 15,180
Registered: ‎02-27-2006
Message 2 of 6 (1,092 Views)

Re: 5200dtn error 13.05.00 and 13.06.00 see attached pics

Recheck your installation of the fuser. If installation is good maybe you got a bad fuser. Why you replaced the transfer roller for a ghost issue is beyond me since the transfer roller would never cause ghosting. Only the toner cartridge or the fuser will cause ghosting.
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Occasional Contributor
jracht
Posts: 4
Registered: ‎06-05-2012
Message 3 of 6 (1,080 Views)

Re: 5200dtn error 13.05.00 and 13.06.00 see attached pics

When I put the old fuser back in (the one that was causing the ghosting) it throws the same paper jam error as the new one and the paper stops in the same spot.  The service manual doesn't mention any specific peculiarities with the fuser installation.  Is there something I should look for regarding the install?

 

Thanks,

 

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Outstanding Contributor
DavidZuts
Posts: 15,180
Registered: ‎02-27-2006
Message 4 of 6 (1,062 Views)

Re: 5200dtn error 13.05.00 and 13.06.00 see attached pics

I am must wondering if the paper is position correctly. Try feeding the paper from the manual feeder and have the 11" side as the leading edge. Just do a config page from the information menu.
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Occasional Contributor
jracht
Posts: 4
Registered: ‎06-05-2012
Message 5 of 6 (1,052 Views)

Re: 5200dtn error 13.05.00 and 13.06.00 see attached pics

I fed the paper in through tray 1 in the front with the 11" edge leading and got the exact same result.  I also tried leaving the back door paper output open, and in this case the paper was fully ejected to the output tray.  However in all scenarios the config page is not completely printed.  See attachment for example.

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Occasional Visitor
Rafaqatmahmoud
Posts: 1
Registered: ‎02-20-2014
Message 6 of 6 (193 Views)

Re: 5200dtn error 13.05.00 and 13.06.00 see attached pics

Hi,

 

I am also facing same issue with hp laser jet 5200L 13.06.00 jam inside the rare door.During the paper path test there is no error the paper doest not stop inside the exit assembly while when try to print some configuration paper the paper get stop inside the exit assembly..not inside the fuser ..the fuser has been replaced but still the error exist ..

hope for the reaction ASAP

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