11-26-2008 03:53 AM
11-26-2008 10:32 AM
Following the thread HP is throwing various hardware parts/firmware at the problem to see what sticks.
The problem for our p2015dn appears to be that the power save cycle kicks in and the only way to wake it up is to manually power cycle the printer. Even the status page cannot be reached until the power cycle is performed. Ditto for a self test (hold down the green button for 5 seconds) - doesn't work until after a power cycle.
If you contact HP and get a solution please post here.
12-01-2008 09:26 AM
01-14-2009 07:57 AM
01-14-2009 08:24 AM
11-25-2009 11:57 PM
Got someone a solution already?
11-23-2011 12:38 PM
The above link is broken. It takes you to Business Forum page without any related information on it. What is the correct link since all of the post regarding this issue on P2015DN send you to this link?
11-23-2011 07:35 PM
Remove the formatter board and remove tape by memory slot if there. Prop up on four corners and place in a baking pan chips facing up and make sure the bottom of the board does not touch the pan. Preheat regular oven to 350F (177C), place in oven for 8 minutes. Remove and let cool for 30 minutes and put back in printer. Please do not post to this link that I did it for x minutes and x temperature since that is what has happened to the last thread and confuses people trying to fix theirs. The instructions above work 100% of the time when the formatter has cold solder joints on the main processor. Link to service manual below if you need to see how to remove formatter: