10.10.00 supply memory error (28587 Views)
Occasional Visitor
sbdul shaikh
Posts: 1
Registered: ‎05-22-2007
Message 1 of 11 (28,587 Views)

10.10.00 supply memory error

dear sir i have a problem in my printer it is showing on display 10.10.00 supply memory error my printer model is C L J 3550 and i change the black toner also but its same it is showing all four colors nill like "?" marks on the printer disply iam tird to solve this prb hope i will get good result from u

advance in thanks
gaffar from kuwait
Regular Advisor
prosun bepari
Posts: 107
Registered: ‎05-16-2007
Message 2 of 11 (28,587 Views)

Re: 10.10.00 supply memory error

have u changed all the toner cartridges?
make sure there is no obstructions on the contacts of the toner and inside the printer.
Trusted Contributor
Posts: 223
Registered: ‎02-28-2006
Message 3 of 11 (28,587 Views)

Re: 10.10.00 supply memory error

Hi there
This error occurs on the colour laserjet 9500mfp and is fixed by a firmware upgrade that upgrades the DC controller, check to see if your CLJ3550 is on the latest firmware version, if not, upgrade it, it may fix the problem just like the CLJ9500mfp
All the best with this
Occasional Visitor
Aashi ashi
Posts: 1
Registered: ‎05-23-2007
Message 4 of 11 (28,587 Views)

Re: 10.10.00 supply memory error


You could try with different cartridge try to clean the contacts , check wether the cartridge is seated properly , make sure weather the strip is removed from the cartridge
Occasional Visitor
j. johnson
Posts: 1
Registered: ‎10-05-2007
Message 5 of 11 (28,587 Views)

Re: 10.10.00 supply memory error

This the exactly problem I'm having with my 4200hp laserjet printer 10.10.00 supply memory error.

Can you please advice how to resolve this problem?
I shall be very greatful if this can be resolve in asap.


Posts: 14
Registered: ‎03-21-2007
Message 6 of 11 (28,587 Views)

Re: 10.10.00 supply memory error

If you use a HP original cartridge, then you shouldn't have this message.

Anyway you can print, it's only at startup that this message appears.

If it is a HP toner, then change it.
Trusted Contributor
Adam F.
Posts: 338
Registered: ‎08-29-2007
Message 7 of 11 (28,587 Views)

Re: 10.10.00 supply memory error

haa pee: you can still have the message with HP cartridges, especially if the part on the printer that actually reads the supply memory is busted up.

But the best idea is to replace the cartridge first.
Occasional Visitor
mehdi ben
Posts: 1
Registered: ‎03-11-2008
Message 8 of 11 (28,587 Views)

Re: 10.10.00 supply memory error

We have the 4300dn .All I had to do was press pause/resume, cancel and the tick button at the same time and it recognised it as a non-hp cartridge and started working.
Occasional Visitor
William Cleary
Posts: 2
Registered: ‎01-19-2009
Message 9 of 11 (28,587 Views)

Re: 10.10.00 supply memory error

Adam F, where is this part located? I have a 4200 with a supplymemory 10.10.00 error. The operator discoved a small peice of printed circuit board when changing the toner. it had a raised black circle flanked by two conductive pads.
Outstanding Contributor
Posts: 15,321
Registered: ‎02-27-2006
Message 10 of 11 (28,587 Views)

Re: 10.10.00 supply memory error

William that is the chip that is on the toner cartridge itself and the top right side. If the chip came off you get the supply error.
Occasional Visitor
Posts: 2
Registered: ‎12-15-2010
Message 11 of 11 (27,693 Views)

Re: 10.10.00 supply memory error



I am a tech, and have discovered this error will post on 3  issues.

1 remanufactured toner

2 Broken reader or chip problem on cart

3 a remanufactured fuser

I have diagnoised the problem this morning on an HP 3005, the symptom was after a print job or randomly thru the day it would post the 10.10.00 memory supply error.

I diagnoised the fault to the fuser.  It is a Parts Now fuser from the US.

This problem also reveals itself as a lock up condition randomly, also when printing the configuration page, it will not print the 1st page, prints the second and third then locks up.


HP  tell me how a fuser can code a 10.10.00 please.


I put an OEM fuser in the machine and it prints fine, no errors.

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.