Re: Regionalized Deskjet 2050 (90 Views)
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Occasional Visitor
LFperez
Posts: 1
Registered: ‎01-25-2014
Message 1 of 2 (109 Views)

Regionalized Deskjet 2050

I buy one deskjet 2050 on USA

but i live in Mexico, i try to find the 61 ink for this printer, but a can't finded.

i buy 122 ink, the box say compatible with deskjet 2050

 

when i install this cartridge its send me a compatibility  error

 

can i regionalized my printer to acept this type of  cartridge

 

Regards

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Honored Contributor
Bob Headrick
Posts: 2,941
Registered: ‎12-02-2001
Message 2 of 2 (90 Views)

Re: Regionalized Deskjet 2050

You will need to Contact HP to request a "Regionalization Reset". There should not be any charge for this, it is covered as part of the cartridge warranty. You will need to have access to your computer and printer while on the line with HP. You will also need to have a set of cartridges for the new region, once the reset is complete cartridges from the original region will no longer work.  HP's web page on the subject is here.

{-- If this helped click the Kudos star.

 

       Bob Headrick, Microsoft MVP Printing/Imaging

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