Deskjet 6940 Error code (216 Views)
Occasional Visitor
Posts: 1
Registered: ‎03-08-2009
Message 1 of 2 (216 Views)

Deskjet 6940 Error code

I have a Deskhjet 6940 that every time I try to print something comes up and says status 1 error and does not print but will however print a test page from the utility I have tried from both mac os 10.4 and 10.5 I can not figure out what status 1 means
Esteemed Contributor
Posts: 645
Registered: ‎11-21-2008
Message 2 of 2 (216 Views)

Re: Deskjet 6940 Error code

Does this error message come up on the printer itself or on the computer.

On the printer - check your ink cartridges/pritnheads, they may be expired and often a test page will print fine but nothing else will.

On the pc - uninstall and reinstall the driver. Being that it's Mac you may want to reset your printing system and run a repair disk permissions as well.
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