02-25-2007 11:42 PM
Solved! Go to Solution.
02-26-2007 09:13 AM
02-26-2007 10:18 AM
Clean each of the rubber rollers with a water dampened cotton cloth.
Hold the cloth against one roller and rotate one of the other rollers so that you clean the entire surface.
Remember to fully lock the back panel back on or the printer will not power up.
If this does not work you could try a rubber cleaner like this platen cleaner spray.
02-27-2007 02:33 AM
02-27-2007 03:38 AM
03-01-2007 03:14 AM
thanks for your help :)
12-12-2012 03:53 PM
I have an HP 1220C that was sitting in a closet for a couple of years. When I fired it up again to print some large photos, I ran into all of the paper feed problems listed on this post, with standard and photo paper. After some trial and error, here is what worked:
(1) Clean the 'paper pickup' roller: This is the most important step. The pickup roller is responsible for the initial feed of the top sheet in the paper bin. It is not easily accessible, however; you can see it (a flashlight helps) if you look into the paper loading slot on the front side of the printer. One dark gray roller is visible at the top right. I used a clean, damp 'Scotch Brite' kitchen sponge that measures 3.5" x 4" x 1" -- small enough to fit in the paper slot. I inserted it into the paper slot, so that the top edge of the sponge touched the pickup roller, and held onto the outside end. Then I 'printed' a document to the 1220C, which caused the pickup roller to spin, trying to load paper. After a couple of cycles, the 'paper' button lite up, and I pressed it again to repeat the cycle. After a couple of cycles, the roller was clean.
(2) Clean the main paper feed rollers, which are accessible if you turn the dial and open the access door on the rear of the 1220C. 'Print' another document to the 1220C (with no paper in the bin, of course!) and the rollers will spin slowly. Run the damp sponge along the rollers, and repeat the cycle until all of the rollers are completely clean.
If you insert and close the rear access door but your printer will not power on (or powers on briefly then immediately powers off), the dial on the back of the access door is not completely closed. The dial must be turned until the arrow points directly at the 'lock' symbol. You should hear a 'click' when it reaches the locked position.
I hope this is helpful!