designjet 5000ps is leaving ink on the media (132 Views)
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Occasional Contributor
jo84
Posts: 3
Registered: ‎06-16-2014
Message 1 of 3 (132 Views)

designjet 5000ps is leaving ink on the media

hi my designjet 5000ps is leaving ink on the media for some reason .please help someone what shuld i do ?

thanks 

Outstanding Contributor
DavidZuts
Posts: 15,480
Registered: ‎02-27-2006
Message 2 of 3 (107 Views)

Re: designjet 5000ps is leaving ink on the media

Looks like you may have an issue with the yellow printhead. Remove the printhead and look at the bottom. If there is a build up of ink, then the head may be leaking ink onto the paper at times. Also check the cleaners on the right side. If one has to much ink it may be transferring that ink to one of the printheads.
Occasional Contributor
jo84
Posts: 3
Registered: ‎06-16-2014
Message 3 of 3 (90 Views)

Re: designjet 5000ps is leaving ink on the media

hi 

i intall a new print head and cleaner and for some reason is asking to insert a new one 0314 replace 

help 

what can i do is the new print head faulty ?

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