designjet 500 plus 42 out of memory with Inventor 2008

[Benito De Sensi]

Hello,
our costumer has a problem when he trying to print from Autodesk Inventor 2008.
The plotter says out of memory and the output is not complete.
Autodesk experts tell me that upgrading ram could be not enough and they advise me using pcl3 drivers but I'm not able to find them.
Could you please help me?
thanks in advance

[DavidZuts · Accepted solution]

I do not know which driver you are using, but if you go into it there may be a little icon under the printing defauls advanced section which when you click on it allows you to choose to send the job as a bit map which in effect having the job controlled by the computer which will prevent out of memory issues. If you driver does not have it then your best bet is to download the driver for the designjet 5000 and the first driver listed when you use it is the raster driver for the designjet 500. Do not know why it is with the other plotter that is where hp has it.

[Benito De Sensi]

Drivers used are Hp Designjet plus 42 HPGL/2 ver. 6.19 and there is not this option (send as bitmap).
I'm not also able to find the hp designjet 5000 product for driver download (I've found only dor 4500 and 5500 both HPGL/2)
Thanks

[Benito De Sensi]

I've found the option!!!
It works great now!
Many thanks for your help

[ilyas AYDIN]

I have same problem.
What is solution.
Thanks.

[Pep-Lluis Molinet]

Hi ylias

Use the solution that David recommended to Benito.

1.When your print using the window driver, select "properties" to open the DJ 500 driver.

2.You have 5 tabs at the top of the window, select the last one "Services" tab.

3.You will see a graphic icon at the bottom "Troubleshooting Menu", click on the icon.

4.On the pop-up window select the option "Send Job as a Bitmap (Process in Computer)"

That's all.

Depending on the language you use the wording will be different but it should be straight forward to figure out the right option.

Using the DJ 500 raster driver (500 not 5000) as Autodesk suggests also works but is more work.

If you experience this issue often you may consider increasing the memory with the 64MB DIMM accessory if you don't have it yet.

[darh]

sorry can you please explane what did you do? I have problem when printing big cards that are 2,7 MB or 3,5 MB and it says all the time out of memory....

thanks 

[darh]

I'we seen some answers that you have given to ylias. I have find trubleshooting menu and have clicked on it. do i have to click on enable spoolsmart to??

[DavidZuts]

Did you read the post above yours. You click on send job as a bit map (process in computer) at it will fix your problem.