designjet 500 Magenta printing dark (253 Views)
Occasional Contributor
Posts: 6
Registered: ‎11-25-2007
Message 1 of 1 (253 Views)

designjet 500 Magenta printing dark

I have been printing signs that past few days, and then midway through a print my Magenta is way off.  It is printing a deep red color; like drying blood.  I did a Printhead Alignment and Color Calibration, then did a simple CMYK printout from Photoshop...  the Magenta is the only color that is off.  Yes, the Printhead Alignment and Color Calibration also printed the Magenta in the deep blood red color...  so it is not software related in any way.


I replaced the toner first, but nothing changed.  I replaced the printhead, and it started printing fine again, for about one printout...  now the Magenta is back to a deep burgundy/blood red color.


What could possibly be going on?


The printer is on firmware V.29.20

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