designjet 500 Magenta printing dark (227 Views)
Reply
Occasional Contributor
Paul Cressey
Posts: 6
Registered: ‎11-25-2007
Message 1 of 1 (227 Views)

designjet 500 Magenta printing dark

I have been printing signs that past few days, and then midway through a print my Magenta is way off.  It is printing a deep red color; like drying blood.  I did a Printhead Alignment and Color Calibration, then did a simple CMYK printout from Photoshop...  the Magenta is the only color that is off.  Yes, the Printhead Alignment and Color Calibration also printed the Magenta in the deep blood red color...  so it is not software related in any way.

 

I replaced the toner first, but nothing changed.  I replaced the printhead, and it started printing fine again, for about one printout...  now the Magenta is back to a deep burgundy/blood red color.

 

What could possibly be going on?

 

The printer is on firmware V.29.20

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.