designjet 500 71:06 out of memory data lost (2313 Views)
Reply
Occasional Visitor
CA1314263
Posts: 1
Registered: ‎08-16-2005
Message 1 of 2 (2,313 Views)
Accepted Solution

designjet 500 71:06 out of memory data lost

I am trying to print an Excel spread sheet (4.8mb). Approximately half way through the print job it says "put opf memory data lost" then I lost most of the color and grid lines. Any suggestion are greatly appreciated.

K.R.
Honored Contributor
Sa'ad Mu'asher
Posts: 2,342
Registered: ‎12-04-2003
Message 2 of 2 (2,313 Views)

Re: designjet 500 71:06 out of memory data lost


Hi Kenneth,

Apparently, you need extra memory. Do you have an HP GL/2 Card installed on the plotter?

Try to 100% "ZoomSmart" the file this way:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00027917

If you're sending the file on the "Best (Enhanced)" try to send it on "Normal (Final)" mode in order to reduce memory "consumption".

Regards,

Sa'ad
If there is a will, there is a way.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.