designjet 500 71:06 out of memory data lost (2109 Views)
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Occasional Visitor
CA1314263
Posts: 1
Registered: ‎08-16-2005
Message 1 of 2 (2,109 Views)
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designjet 500 71:06 out of memory data lost

I am trying to print an Excel spread sheet (4.8mb). Approximately half way through the print job it says "put opf memory data lost" then I lost most of the color and grid lines. Any suggestion are greatly appreciated.

K.R.
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Honored Contributor
Sa'ad Mu'asher
Posts: 2,342
Registered: ‎12-04-2003
Message 2 of 2 (2,109 Views)

Re: designjet 500 71:06 out of memory data lost


Hi Kenneth,

Apparently, you need extra memory. Do you have an HP GL/2 Card installed on the plotter?

Try to 100% "ZoomSmart" the file this way:

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00027917

If you're sending the file on the "Best (Enhanced)" try to send it on "Normal (Final)" mode in order to reduce memory "consumption".

Regards,

Sa'ad
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