designjet 4500 printhead limiting performance (885 Views)
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Occasional Contributor
John Bruno
Posts: 7
Registered: ‎06-07-2006
Message 1 of 5 (885 Views)

designjet 4500 printhead limiting performance

i keep getting the following message:
HP device alert:
Event:Continuable error - Printing. Printheads limiting performance
this message will not stop even after i have replaced every printhead whether it needed to be replaced or not. is there a way to tell which head is the problem they all say OK and in warranty
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Occasional Visitor
Alfred H.
Posts: 3
Registered: ‎02-23-2009
Message 2 of 5 (885 Views)

Re: designjet 4500 printhead limiting performance

We have the same problem, did you found a solution?
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Occasional Contributor
John Bruno
Posts: 7
Registered: ‎06-07-2006
Message 3 of 5 (885 Views)

Re: designjet 4500 printhead limiting performance

Alfred,
Sorry no one has replied and no answer from HP I have changed out the printheads several times since then and I still get the same message more often than not. I have also had an HP service tech out for other reasons and mentioned it to him and of course the problem didn't surface at that time. if you find out please let me know.
thanks
JB
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Occasional Visitor
Alfred H.
Posts: 3
Registered: ‎02-23-2009
Message 4 of 5 (885 Views)

Re: designjet 4500 printhead limiting performance

Hi John,

since we have some error these day, we will call a technician. I will ask him about the printer head problem, maybe he has some information. I will report.

bye,
Alfred
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CRA
Occasional Contributor
CRA
Posts: 3
Registered: ‎02-24-2009
Message 5 of 5 (885 Views)

Re: designjet 4500 printhead limiting performance

we get the same message, it is getting expensive
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