Z3100 software issues (253 Views)
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Registered: ‎05-29-2009
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Z3100 software issues

My Z3100 has had numberous problems since installing an update some months ago. First could not open Color Center to make profiles, so reinstalled and updated Print Utility and drivers. Color Center worked but then Print Preview window would no longer open and my prints were stretched about 5% vertically but not horizontally. Same file printed fine on a small epson and HP laser printer. Just stretched on Z3100. Can anyone help??? I have spend days uninstalling/reinstalling to no gain. Is there a new installation disk I can get and how can I start from scratch? The original HP Easy Printer Care software that came with the computer is still installed. There is now way to remove it, no uninstall feature in Windows.

My last driver was 61.083.362.41
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