Urgent--Printer Easy Care not launching (71 Views)
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Joshua Reichek
Posts: 1
Registered: ‎12-30-2007
Message 1 of 1 (71 Views)

Urgent--Printer Easy Care not launching

We updated from Printer Easy Care v. 2.2.1.1 to 2.3.1.1 on a Windows XP Home system. It will not launch from the Start button, the exe file in Program Files, or the desktop shortcut. We get an "Invalid syntax error". We have installed, removed (including HP ProActive Services and HP Update) and re-installed numerous times to no avail. Any ideas? This is a bit urgent for us because we have an artist-in-residence showing up 1/2/08 for a few days to print his work.

Any and all help much appreciated.

Joshua
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