System Error 5:10 (818 Views)
Occasional Visitor
Daniel Cret
Posts: 1
Registered: ‎01-04-2007
Message 1 of 4 (818 Views)

System Error 5:10

Hi, i just got "System error 5:10" om my HP DesignJet 800PS 42 after restarting it. can you help me please ?

Dustin Reid
Posts: 18
Registered: ‎12-06-2006
Message 2 of 4 (818 Views)

Re: System Error 5:10

That error code says the formatter is not detected. If you power it off/on, and it still shows that error, I would suggest getting a service tech to look at the formatter.

Occasional Visitor
Posts: 1
Registered: ‎09-03-2013
Message 3 of 4 (352 Views)

Re: System Error 5:10

I had the sustem error 5:10 on my hpdesignjet 800 last Spring/Summer.  Had a qualified tech here to fix it, and now it's doing it again.  They only guarenteed the work for 30 days!  I need help too.

Outstanding Contributor
Posts: 15,506
Registered: ‎02-27-2006
Message 4 of 4 (348 Views)

Re: System Error 5:10

This error depends on the message. It will say warning 05:10 or error 05:10. If it says warning turn the unit off and remove and reseat the formatter. If it says error 05:10 then the formatter has failed and needs to be replaced.
The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.