System Error 5:10 (818 Views)
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Occasional Visitor
Daniel Cret
Posts: 1
Registered: ‎01-04-2007
Message 1 of 4 (818 Views)

System Error 5:10

Hi, i just got "System error 5:10" om my HP DesignJet 800PS 42 after restarting it. can you help me please ?

Thanks,
Dani
Advisor
Dustin Reid
Posts: 18
Registered: ‎12-06-2006
Message 2 of 4 (818 Views)

Re: System Error 5:10

That error code says the formatter is not detected. If you power it off/on, and it still shows that error, I would suggest getting a service tech to look at the formatter.

Occasional Visitor
jardito
Posts: 1
Registered: ‎09-03-2013
Message 3 of 4 (352 Views)

Re: System Error 5:10

I had the sustem error 5:10 on my hpdesignjet 800 last Spring/Summer.  Had a qualified tech here to fix it, and now it's doing it again.  They only guarenteed the work for 30 days!  I need help too.

Outstanding Contributor
DavidZuts
Posts: 15,506
Registered: ‎02-27-2006
Message 4 of 4 (348 Views)

Re: System Error 5:10

This error depends on the message. It will say warning 05:10 or error 05:10. If it says warning turn the unit off and remove and reseat the formatter. If it says error 05:10 then the formatter has failed and needs to be replaced.
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