08-26-2009 11:10 AM
08-26-2009 03:27 PM
08-27-2009 07:41 AM
08-28-2009 12:50 AM
08-28-2009 01:45 PM
09-02-2009 09:44 AM
12-04-2010 01:40 PM
That is great I am happy for you that you resolved the error but, I am having the same problem it rejects the yellow printhead and marks it with worn out . It will not finish a printhead alignment I have replaced the yellow printhead but the plotter still thinks it is worn out. Has anyone else had this problem? I think it may be related to the firmware? Thanks
04-10-2013 09:30 AM
I seem to be having the same issue with rejected replacement black printheads. I have used 2 new previously unopened printheads and replaced them but message still reads replace black printhead. Any ideas?
04-11-2013 12:07 PM
I just repalced the spittoon and cleaned out the paper debris. Now, i am getting a 'Repalce the Magenta Printhead" error.
The system will not even try to do a printhead alignment. I find it hard to believe the printhead failed just because I vacuumed out the paper dust and debris.
09-01-2013 09:49 AM
Hi, i have a plotter hp 500 dj power that does not make its diagnosis but immediately stops, and the display shows the design of the plotter with an x flashing on the right side of the drawing (where there is the display) and the LED blinks. You can not even turn it off from the frets.It does not move a motor.
Has anyone had the same problem? Thanks