03-07-2009 04:06 AM
03-07-2009 10:41 AM
If you use an ARC chip, you will have to manually keep track of the ink usage or you run the risk of running the ink supply system dry. The ARC chip resets to full if the tank is removed or the power is removed from the printer.
07-08-2009 12:33 PM
07-08-2009 12:50 PM
The ARC chips from MacroEnter should work without any problem.
If the chip is constantly being reset by the printer, that indicates another underlying error. Quite possibly the Ink Supply Station is causing the chip failure.
If you have had a leaking ink tank recently, that is probably the cause of the ink station problem.
07-10-2009 08:17 AM
Get the Printer Information report.
Look at the latest errors. If there is a 21:10 error, then you can be assured it is the ink supply station.
Unless you are very handy with tools, etc., I would call in a HP technician.
What are the latest error codes?
If possible, attach a photo or scan of the print problem.
07-10-2009 11:25 AM
Do you know how to keep the roll of paper from unloading after each plot? Sometimes it stays loaded but most of the time it kicks it out the back and I have to reload it.