Re: HP Designjet Z6100ps not starting up (305 Views)
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Occasional Visitor
vitek86
Posts: 2
Registered: ‎02-04-2014
Message 1 of 15 (646 Views)
Accepted Solution

HP Designjet Z6100ps not loading

I have bought HP Designjet Z6100ps. When I turn it on it gives me couple signals, flashing green light on the front panel and blank screen. Two times it worked good. The first time from the 5th attempt, the second from the 3rd. But now it's not loading the screen.

I checked all three fans - are working. I changed the main board battery. But nothing helped.

This is the video of front panel behavior: http://youtu.be/52zCsT8BnN0

 

The Power Switch LED is yellow before turning on from the front panel and then it's blue.

I also made photos of LEDs on the PrintMech PCA (attached).

 

Please, help. Any suggestions would be much appreciated. Thanks!

Advisor
tech639
Posts: 19
Registered: ‎06-29-2011
Message 2 of 15 (617 Views)

Re: HP Designjet Z6100ps not loading

Reseat the formatter (connections).

Occasional Visitor
vitek86
Posts: 2
Registered: ‎02-04-2014
Message 3 of 15 (599 Views)

Re: HP Designjet Z6100ps not loading

It helped. Thank you so much!

Advisor
tech639
Posts: 19
Registered: ‎06-29-2011
Message 4 of 15 (570 Views)

Re: HP Designjet Z6100ps not loading

Good to hear.

Occasional Visitor
vgreer
Posts: 1
Registered: ‎04-29-2014
Message 5 of 15 (478 Views)

Re: HP Designjet Z6100ps not loading

Hi, I am having the exact same problem with my z6100ps.  I was wonder if you could explain how you fixed it?

Occasional Advisor
rasterchamp
Posts: 6
Registered: ‎08-15-2014
Message 6 of 15 (357 Views)

Re: HP Designjet Z6100ps not starting up

My Designjet Z6100ps won't start up. It makes a noise like a fax machine then a noise like a busy ring. The screen stay on but no error codes. What can check to make it start up ?

Occasional Advisor
rasterchamp
Posts: 6
Registered: ‎08-15-2014
Message 7 of 15 (356 Views)

Re: HP Designjet Z6100ps not loading

What exactly did you do to get it running ? My printer is doing exact thing. Any help is appreciated. Thank you.
Valued Contributor
Mikeg81
Posts: 268
Registered: ‎08-27-2012
Message 8 of 15 (352 Views)

Re: HP Designjet Z6100ps not starting up

Hi,

 

How many beeps are you getting when this happens?

 

Best regards

 

Mike G

Occasional Advisor
rasterchamp
Posts: 6
Registered: ‎08-15-2014
Message 9 of 15 (349 Views)

Re: HP Designjet Z6100ps not starting up

Thanks for the response.
it sounds kinda like a fax machine then I get 8 beeps and nothing else. the screen stays lit but no messages
Occasional Advisor
rasterchamp
Posts: 6
Registered: ‎08-15-2014
Message 10 of 15 (334 Views)

Re: HP Designjet Z6100ps not starting up

Valued Contributor
Mikeg81
Posts: 268
Registered: ‎08-27-2012
Message 11 of 15 (333 Views)

Re: HP Designjet Z6100ps not starting up

Hi,

 

That means that the HardDrive is not beed recognized by the printer.

 

Try reseating the cables with the pinter off and then turn it back on.

 

If you keep having the same problem the best will be to replace the hardrive.

 

Make sure you install a new HDD. Here is the part number

Q6651-60068Hard disk drive assembly - Includes holder and screws

 

Best regards

 

Mike G

Occasional Advisor
rasterchamp
Posts: 6
Registered: ‎08-15-2014
Message 12 of 15 (316 Views)

Re: HP Designjet Z6100ps not starting up

Thank you I will try that. and if is not the hard drive ? any other suggestion ?
Thanks for all the help.
Valued Contributor
Mikeg81
Posts: 268
Registered: ‎08-27-2012
Message 13 of 15 (311 Views)

Re: HP Designjet Z6100ps not starting up

Hi

 

There is a 99% a problem with the HDD

If that does not fix it, could be a problem with the Main PCA or the PSU.

 

Before you continue replacing parts, make sure you have a working HDD.

 

Best regards

 

Mike G

Occasional Advisor
rasterchamp
Posts: 6
Registered: ‎08-15-2014
Message 14 of 15 (308 Views)

Re: HP Designjet Z6100ps not starting up

Thank you Mike
I will get and replace HDD this weekend and see if that works.
Thanks for the help
Valued Contributor
Mikeg81
Posts: 268
Registered: ‎08-27-2012
Message 15 of 15 (305 Views)

Re: HP Designjet Z6100ps not starting up

any time
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