HP Designjet 500 Out of Memory (1193 Views)
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Occasional Visitor
Posts: 4
Registered: ‎05-31-2005
Message 1 of 12 (1,193 Views)

HP Designjet 500 Out of Memory

Our IS people updated my driver and now I've lost the "avoid out of memory" box and it's cause me problems with certain print jobs. Checking the box as needed always worked. I have driver 6.11. IS there a fix or a place to get the older drivers?
Honored Contributor
Posts: 2,342
Registered: ‎12-04-2003
Message 2 of 12 (1,193 Views)

Re: HP Designjet 500 Out of Memory


Hi Rick,

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c00295439

Do you have the HP GL/2 card installed on the plotter?

Regards,

Sa'ad
If there is a will, there is a way.
Occasional Visitor
Posts: 4
Registered: ‎05-31-2005
Message 3 of 12 (1,193 Views)

Re: HP Designjet 500 Out of Memory

I do have the card installed but do not have the older drivers, do you know here I can find this?
Honored Contributor
Posts: 2,342
Registered: ‎12-04-2003
Message 4 of 12 (1,193 Views)

Re: HP Designjet 500 Out of Memory


Hi Rick,

In the new driver, the "Send Job as a Bitmap" is similar to processing document "In Computer". You can find this option through Printing Services-->Services-->Troubleshooting menu-->Troubleshoot software problems--> Select "Send Job as a Bitmap" -see attached.

Anyways, i guess i have the older version of that driver, so please post your e-mail address and i'll send it to you.

Regards,

Sa'ad
If there is a will, there is a way.
Advisor
Posts: 18
Registered: ‎05-24-2005
Message 5 of 12 (1,193 Views)

Re: HP Designjet 500 Out of Memory

Saad:

Your answer is correct, But it will only apply to a 500 that has a HPGL2 card installed. By default the 500 without a card always processes in computer using PCL Print language.
Honored Contributor
Posts: 2,342
Registered: ‎12-04-2003
Message 6 of 12 (1,193 Views)

Re: HP Designjet 500 Out of Memory


Hi Robert and thanks,

Rick has answered my question on that regard and stated that he DOES have the HP GL/2 Card installed!

Cheers,

Sa'ad
If there is a will, there is a way.
Occasional Visitor
Posts: 4
Registered: ‎05-31-2005
Message 7 of 12 (1,193 Views)

Re: HP Designjet 500 Out of Memory

Thanks, the bitmap thing worked. I really apreciate the help!
Occasional Visitor
Posts: 4
Registered: ‎05-31-2005
Message 8 of 12 (1,193 Views)

Re: HP Designjet 500 Out of Memory

Sa'ad my email is rkline@tapconet.com
Honored Contributor
Posts: 2,342
Registered: ‎12-04-2003
Message 9 of 12 (1,193 Views)

Re: HP Designjet 500 Out of Memory


Hi Rick,

I sent the driver!

Cheers,

Sa'ad
If there is a will, there is a way.
Occasional Visitor
Posts: 1
Registered: ‎06-16-2005
Message 10 of 12 (1,193 Views)

Re: HP Designjet 500 Out of Memory

I too am having this issue from an XP Pro machine to the designjet 500 with HPGL card installed

Sa'ad, can you send me the old driver too...

My email address is nicola@check-tek.co.uk

Thanks
Nicola
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Posts: 1
Registered: ‎07-29-2013
Message 11 of 12 (1,058 Views)

Re: HP Designjet 500 Out of Memory

Hi Sa'ad

 

Could I also have the old drivers as I am facing the same problem?

 

My email is info@acproject.gr

 

Thank you in advance!

 

Alkis

Honored Contributor
Posts: 1,016
Registered: ‎08-11-2010
Message 12 of 12 (1,048 Views)

Re: HP Designjet 500 Out of Memory

I haven't seen him on these forums for the last 3 years I've been using it. Are you having a print driver problem or an out of memory problem?
If you feel my reply has assisted you in repairing your printer please press the kudos star icon on the left and mark as problem solved. Thank you!

TJ
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