01-10-2011 01:41 AM
Our Designjet 4500ps giving us the following error code @ start-up: 79:04. From research on on the error code it seems to be a firmware issue.
I have dowloaded the latest firmware. (GW_18.104.22.168-2.) But I can not update the firmware via the web browser due to that start-up is not completed or other unkown problems.
Can you assist with possible alternateve method to update firmware?