08-11-2004 08:32 PM
Everytime we send a print to the plotter the 61.05 error msg appears.
As per HP's instructions, I have:
And the msg STILL appears?
HP suggests communications error, so my next task is to replace the JetDirect network card.
Is this likely to fix it? Or should I try something else?
I tried a number of firmware upgrades but they kept on getting stuck half way through. I finally managed to update the firmware. The plotter was never switched off during this process. It may be that error has stemmed since the updates. Though I am not certain.
Any information would be appreciated.
10-07-2004 02:02 AM
Our HP DesignJet 500 + HP/GL2 Card has been upgraded to firmware A.2.10, and I am trying to print to it using Windows XP SP2, with driver revision 5.35.
Prior to upgrading the firmware (it had A.2.05), print jobs from this computer would result in D-width 100% black pages coming from the printer, or Warning 61:05. After the firmware update, I get Warning 61:05 100% of the time.
The firmware upgrade had to be done from another computer, as trying to upgrade from my computer would not work.
Other people here have no problems, so it's not likely the plotter but something wrong with my end PC. I can ping the network address of the printer and I get 100% successful transmission, no errors or lost packets.
I'm suspicious that something with XP SP2 has broken my ability to print.
01-12-2005 02:47 AM
I had the user remove and reconnect to the share. The the user rebooted his PC.
The user was able to plot without errors.
04-19-2005 11:26 AM
Does not matter what system prints. Obviously the printer doesn't like what it's getting, but why that would be with EVERY system all at the same time... kind of points at the DesignJet 500.
Sure hope someone comes up with a fix.
06-17-2005 06:27 AM
I will be calling HP support about it,
but wanted to try a quick fix first.
HP JetDirect: J7934A
Firmware Version: V.28.06
printing via winXP
06-17-2005 06:39 AM
While waiting for the replacement part, I switched to the non-GL2 driver and the printer worked fine (though fewer options). When the part came in, installed the GL2 driver and everything is nice.
By the way, the newest GL2 driver is much nicer than the old one.
09-23-2005 04:32 AM
10-13-2005 06:29 AM
11-28-2005 08:29 PM
I Have the very same problem unfortunately its a support client therefore i need it fixed asap :) any help is much appreciated
10-11-2006 11:18 AM
Replacing the GL2 card fixed it for me.
It's my understanding that reprogramming the GL2 card is not an option. The failure is a hardware failure.
It was a hassle, but worked VERY well when the new GL2 card arrived.
10-12-2006 04:46 AM
10-12-2006 06:10 AM
Also check your drivers. If you're using the drivers that indicate GL2... and you don't have the GL2... that will cause a problem. Must match drivers with the options your unit has.
May not be any help, but it's something to check.
12-23-2006 03:15 AM
Problem Description:Error Processing Job.
This Error Code only appears in HP DesignJets
800 Series, or in the HP DesignJet 500 Series with an HP-GL/2 card installed, when processing either a PostScript or HP-GL/2 file.
Corrective Action: Try the following:
Switch the Printer Off and wait a few minutes. Switch the Printer
On again and resend the file that you were trying to print.
If the Error Code reappears after resending the file, then try
generating the file again and try to print again.
If the file that is causing this error is PostScript, check if it is
Binary. If the file is Binary, use AppleTalk to send the file to the
Printer. If AppleTalk is not being used to send the Binary file to
the Printer, then change the PostScript settings to Binary through
the Front Panel (Set-up menu / PS settings / Encoding / Binary).
If the Error Code continues to reappear, check for a new release of the driver.
02-16-2007 02:51 AM
Wrong driver.. use the 2005 driver for the roll sheet. For me it was HP DesignJet 500PS 42 by HP. I tried other drivers even with the correct name and it didn't work.
Anyway this is an annoying website that requires registration hindering anyone from input, I struggled to post anything with the crap you have to go through.
07-22-2008 08:20 AM
07-22-2008 09:17 AM
the autocad R14 guy, your never gonna get that to print, pick a newer version of autocad
to everyone else, have you checked the language set on the front panel? you could be set to PCL or CAD language, and it needs to be set to Automatic.
re-seat your HP GL/2 card and if you have aditional memory on it, make sure you re-seat that cleaning it off.
make sure that your using the proper driver and not a HPGL/2 driver with a regular or PS printer.
dont alwayse rely on what it says on the front panel, what is your model number? is it a PS when you are thinking its just a regular machine?
Are your printheadss all in date and under usage? if they are above it is possible that it may cause this error aswell.
Do you use shared out drivers? if so you might want to just suck it up and install locally on your machine.
07-23-2008 12:58 AM
the hpgl/2 card should be in the back of the machine next to the network card if it has one, a printout of the printer information will tell you if you have one or not (and whether its working). I would advise anyone to take the hpgl/2 card out of the plotter when doing firmware upgrades, we hav e fried one doing upgrades in the past, so now we take the card out.
after a firmware upgrade the machine will ask to be turned off and on again (by pulling the power cord out)
if a firmware upgrade doesnt take, try doing it through a parallel port connection, and if that doesnt work there is a safe (emergency) mode for upgrades too.
07-23-2008 01:05 AM
07-23-2008 05:35 AM
PCL is the default language, so try that driver for your plotter, it may be a bad HP GL/2 card.
Also R14's problem was that its old as hell, before this printer was even made, so there are issues unless your using a DJ 430, also you cant have long file names, so you need to move your images you want to plot to the C:\ drive directory
But try the other drivers, firmware shouldnt be your first action.
09-17-2008 12:37 PM
Be sure that no one in a network situation send a job via a ps driver to a gl/2 dj.
Does the error occurs when printing via usb for example or printing internal dj pages without any connection? ->if not, possible JD card. Update fw jd card (search HP site for download manager)
Remove gl/2 card and print via pcl only. Does the error returns -> if not, possible gl/2 card/formatter
Try changing slots
consider main-pca (elec module)
01-24-2009 11:34 AM