03-31-2009 10:24 AM
04-01-2009 01:09 AM
The error 21:10 means that there is an issue with the service station. (Service Station Failure)
Service station is an assembly that wipes and caps the nozzles of the printheads. In addition to that it also allows the printhead to spit some ink in the spitton to clear its nozzles. Because of this deposition of ink , there is a bulge created in the service station, which may lead to printhead crashes, Print Quality Issues. etc
As you are also getting a "Maintance advised" message, I would suggest you to try replacing the Service Station assembly.
That should take care of your issue.
04-01-2009 03:20 AM
I tried cleaning the area where the printheads sit, and the rubber wheel in there was gunked up with ink. I cleaned it, and manually cleaned the printheads, replaced the black one and I still have the issue. So I guess a service call is in order. Thanks!
04-01-2009 04:11 AM
I am glad to know that you were able to figure out the issue and I was proved helpful.
04-03-2009 09:01 AM
04-05-2009 07:36 PM
Please close this thread by assigning somepoint and stating that the issue is resolved.
Thanks in Advance.