DesignJet T2300 PS MFP Where is setting to allow longer scans after firmware update (1111 Views)
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Occasional Advisor
neoncs
Posts: 6
Registered: ‎08-08-2012
Message 1 of 6 (1,111 Views)

DesignJet T2300 PS MFP Where is setting to allow longer scans after firmware update

[ Edited ]

Hi,

 

I have updated to the latest firmware. IG_02_05_01.3 (3 Aug 2012)

 

In the fixes it states the following:

-----------------------

*Fixes included in previous version**

 

• There is a new setting available that now enables you to scan originals longer than 2.378m (T2300 only).

------------------------

 

Please advise where this setting is? I cannot find it and it still stops scanning at 2.3m

 

 

FYI.

It had the original firmware installed and I upgrade firstly to MU_01_02_32.6.

 

When this completed it did give and error and asked me to restart plotter but it appeared to successfully updated when it restarted so proceeded to update to: IG_02_05_01.3 (3 Aug 2012)

 

regards,

 

Paul

 

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Occasional Advisor
neoncs
Posts: 6
Registered: ‎08-08-2012
Message 2 of 6 (1,094 Views)

Re: DesignJet T2300 PS MFP Where is setting to allow longer scans after firmware update

Here is my fireware log below.

 

You can see installed MU_01_02_32.6 but then for some reason reverted back to MS_01_01_23.1

 

I then upgrade to IG_02_05_01.3

 

Now I have tried to downgrade and I get an error about dependences and that the previous firware failed. So no downgrade. Please advise how I can reset firmware to original and retry upgrades....

 

Current firmware information

Firmware version: IG_02_05_01.3
Published: Jul 25, 2012 8:13:29 PM
Installation date: Aug 8, 2012 1:23:00 PM
Last check for new firmware date: Aug 9, 2012 12:11:41 PM  
 

Previous firmware version

Firmware version : MS_01_01_23.1
Installation date Aug 8, 2012 1:22:00 PM
 

Release history

Firmware version: MU_01_02_32.6
Installation date Aug 8, 2012 1:05:00 PM

Firmware version: MS_01_01_23.1
Installation date Aug 8, 2012 1:03:00 PM

Firmware version: ZL_01_00_09.1
Installation date Dec 4, 2010 11:50:00 AM

Firmware version: ZL_01_00_09.1
Installation date Dec 4, 2010 11:49:00 AM

Firmware version: ZL_01_00_04.1
Installation date Dec 4, 2010 11:49:00 AM

Firmware version: ZL_01_00_04.1
Installation date Dec 4, 2010 11:47:00 AM

 

 

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Honored Contributor
timwj1
Posts: 900
Registered: ‎08-11-2010
Message 3 of 6 (1,081 Views)

Re: DesignJet T2300 PS MFP Where is setting to allow longer scans after firmware update

There is a setting in the service mode under service utilities that you have to turn on for long scans, the password is 3174

If you feel my reply has assisted you in repairing your printer please press the kudos star icon on the left and mark as problem solved. Thank you!

TJ
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Occasional Advisor
neoncs
Posts: 6
Registered: ‎08-08-2012
Message 4 of 6 (1,070 Views)

Re: DesignJet T2300 PS MFP Where is setting to allow longer scans after firmware update

Thanks,

 

So I enable in Service menu and then you need to go into scan preference and enable their first too.

 

Now allows:

 

PDF 5m Standard Quality or High Quality

TIFF 7m Standard Quality and 5m High Quality

 

Not sure about Jpg it doesn't says.

 

Do you think with is any problem with my firmware?

 

With the Scan width is their now only the 36" or Auto options. Nothing smaller like A3 etc.

 

Paul

 

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Honored Contributor
timwj1
Posts: 900
Registered: ‎08-11-2010
Message 5 of 6 (1,045 Views)

Re: DesignJet T2300 PS MFP Where is setting to allow longer scans after firmware update

I have not activated the longer scans on my machine yet to test it or see what changes it makes, I just decided to find the answer to your question because I may need it in the future too. HP has updated the firwmware so many times for that model it is impossible for me to know what bugs are in what versions of firmware, but most of the updates have been for eprint and share utilities.
If you feel my reply has assisted you in repairing your printer please press the kudos star icon on the left and mark as problem solved. Thank you!

TJ
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Occasional Advisor
neoncs
Posts: 6
Registered: ‎08-08-2012
Message 6 of 6 (965 Views)

Re: DesignJet T2300 PS MFP Where is setting to allow longer scans after firmware update

While I have now been able to scan longer there is a few downsides of this option.

 

  1. There is no auto width with the long scans. Only the full width. I'd like to see, 12", 24" in addition to the 36" for fixed width scanning.
  2. It gives you an additional warning prompt each time you are scanning if in long scan mode. Just annoying.
  3. The PDF's that it creates are PDF/A or archive format which Adobe Acrobat Pro will not allow you to edit (crop) until you re-process the pdf to remove PDF/A info.  Very time consuming. Please change the output format.

 

I Hope HP may take the above on board in a furture firmware release.

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