DesignJet 1050c plus error code 00399A:000002 (875 Views)
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Occasional Visitor
H_Drider
Posts: 2
Registered: ‎09-01-2009
Message 1 of 5 (875 Views)
Accepted Solution

DesignJet 1050c plus error code 00399A:000002

Have a seen a intermitent error code for APS ink system 0A0000 000002, powering on/off allows the printer to resume printing but now it doesn't. Ran diagnostics and received error code 00399A:000002 but can't find any related info on this error code. Need a little info, throw me a bone here please.
Outstanding Contributor
DavidZuts
Posts: 15,506
Registered: ‎02-27-2006
Message 2 of 5 (875 Views)

Re: DesignJet 1050c plus error code 00399A:000002

00399A:000001 Air pump failure Check connections and restart printer.
00399A:000002 Valve presence not detected Check connections and restart printer.
00399A:000004 No air pressure to ink cartridges or sensor failure Check connections and restart printer.
00399A:000005 No main system air pressure Check connections and restart printer.
00399A:000008 Valve fails Check connections and restart printer.
Occasional Visitor
H_Drider
Posts: 2
Registered: ‎09-01-2009
Message 3 of 5 (875 Views)

Re: DesignJet 1050c plus error code 00399A:000002

Thanks, that helps eliminate some possible problems.
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Happydays
Posts: 1
Registered: ‎10-12-2012
Message 4 of 5 (486 Views)

Re: DesignJet 1050c plus error code 00399A:000002

hi can you tell me were the valve is kind regards adam 

Regular Advisor
Minu
Posts: 116
Registered: ‎05-23-2010
Message 5 of 5 (449 Views)

Re: DesignJet 1050c plus error code 00399A:000002

You may chek the user guide for your product from the below link

http://h20000.www2.hp.com/bizsupport/TechSupport/DocumentIndex.jsp?contentType=SupportManual&lang=en...

 

Hope this helps.

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