755cm Printer Problems (213 Views)
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Occasional Visitor
Jeff_73
Posts: 3
Registered: ‎04-28-2002
Message 1 of 6 (213 Views)
Accepted Solution

755cm Printer Problems

I keep getting white lines across printed images. I don't know if the image needs to be a higher resolution or.....?

Thanks in advance.
(anon)
Posts: 0
Message 2 of 6 (213 Views)

Re: 755cm Printer Problems

Jeff,

Is your 755cm a Deskjet printer?

Kathy
Occasional Visitor
Jeff_73
Posts: 3
Registered: ‎04-28-2002
Message 3 of 6 (213 Views)

Re: 755cm Printer Problems

Kathy-

it's a DESIGNjet.
Valued Contributor
Robert Winans
Posts: 31
Registered: ‎04-01-2002
Message 4 of 6 (213 Views)

Re: 755cm Printer Problems

Jeff:

I have one of these plotters.
HP has designated that they are EOL. So unless you have purchased an extended warranty, it will cost big bucks to get it fixed.

Average price of a in house call $1100.

Use paint or some other simple program to send 5 lines of pure color to your plotter.

do 5 lines for each color. (cyan, yellow, mag, and black)

does the white line appear in the same place on every color block?

If not then clean the carage assembly and your print cartridges.

Also check the expiration date on your cartridges. The Ink in the cartridge breaks down and clogs the print heads, resulting in white spaces or lines on your page.

Let me know if this helps you.

If not perhaps we can e-mail each other and get you up and running.

Bob
You Can't Spell Quality without I T
Occasional Visitor
Jeff_73
Posts: 3
Registered: ‎04-28-2002
Message 5 of 6 (213 Views)

Re: 755cm Printer Problems

bob-
thanks for the lenghty response.
i wish i could explain this better.

From a distance, the print-outs look fine. But, up-close the lines stick out. It's not as much lines as it is breaks or space continuosly between the art. I hope that makes sense.

I would like to, obviously, fix this problem myself. I am going to try and clean-up the cartridge area. I talked to a few people who said that it might just need to be cleaned. My problem is that I'm trying to juggle a few things at the moment.

Is there any special way to go about cleaning it or should i just remove the cartridges and go from there? thanks again!!

jeff


Respected Contributor
CA701378
Posts: 242
Registered: ‎10-21-2001
Message 6 of 6 (213 Views)

Re: 755cm Printer Problems

Hi Jeff,

Here is a document that explains how to clean the cartridges, contacts and capping station.

http://www.hp.com/cposupport/plotters/support_doc/bpp02539.html

Let us know if this helps.

Will
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