jetadmin on Windows Server 08 r2 64 bit, can't detect .net 3.5 (1517 Views)
Reply
Occasional Visitor
ArafatSultan
Posts: 2
Registered: ‎05-08-2013
Message 1 of 5 (1,517 Views)

jetadmin on Windows Server 08 r2 64 bit, can't detect .net 3.5

[ Edited ]

My print server is running on Windows Server 08 R2 64 bit. I've installed Jetadmin (HP_Web_Jetadmin_10.3_-_64_bit_SW_-_build_86392_J6052-10538) successfully. Before starting it gives a message that ".Net framework 3.5 missing". But I have .net feature (3.5.1) installed through server manager. The jetadmin runs though but before running it shows that weired message. There is also a link to install .net framework. I downloaded .net from it but that downloaded software  also doesn't work.

Any help will be great. Thanking in anticipation.

 

 

P.S. This thread has been moved from Community Feedback & Suggestions to Print Servers, Network Storage & Web Jetadmin - HP Forums moderator

Occasional Visitor
ArafatSultan
Posts: 2
Registered: ‎05-08-2013
Message 2 of 5 (1,505 Views)

Re: jetadmin on Windows Server 08 r2 64 bit, can't detect .net 3.5

Please see the attached screenshot.
HP Pro
BikeRider
Posts: 30
Registered: ‎05-05-2010
Message 3 of 5 (1,483 Views)

Re: jetadmin on Windows Server 08 r2 64 bit, can't detect .net 3.5

Hi ArafatSultan,

 

The message indicates your client host (the host where you started that browser session) is missing .NET 3.5.  If the server, 2k8R2, was missing .NET framework, the installer would have never completed.  So, make sure the client host shows .NET Framework 3.5 SP1 or newer on Programs and Features within the Control Panel.  Also, check the WJA Install and Setup Guide here for Windows operating systems supported with HP Web Jetadmin.  Document link:

 

http://bizsupport1.austin.hp.com/bc/docs/support/SupportManual/c01857435/c01857435.pdf

 

From reading your message, it seems like the client does run if you choose the Start HP Web Jetadmin on that browser page that the WJA client does run.  Is this correct?  It may be that WJA isn't quite detecting the .NET you do have in place and the message isn't really valid?  This could be a bug and will need to be called into support to be logged as such.

 

Thanks for your interest in HP Products!

 

 

 

Thanks,

I work for HP and my posts and responses to posts are my own.

BikeRider
Occasional Visitor
Kalus-Detlef
Posts: 1
Registered: ‎12-06-2013
Message 4 of 5 (1,090 Views)

Re: jetadmin on Windows Server 08 r2 64 bit, can't detect .net 3.5

Have the same question for Windows 7 Home 64 bit Build 7601 : See 2 images hereby.

When comes a solution?

Occasional Visitor
DustinJClark
Posts: 2
Registered: ‎12-10-2013
Message 5 of 5 (1,009 Views)

Re: jetadmin on Windows Server 08 r2 64 bit, can't detect .net 3.5

Check Features in Server Manager.  .NET Framework 3.5.1 should be installed.

The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.