Re: Is my JetDirect 615 Dead??? (432 Views)
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Occasional Visitor
Robert Kent
Posts: 3
Registered: ‎06-02-2004
Message 1 of 23 (432 Views)
Accepted Solution

Is my JetDirect 615 Dead???

I have a 2200 printer with a 615 JD.
Last week, the 615 reset its IP adress to the default instead of the static IP that it was assigned. To reconfigure, I uninstalled printer and set up new one. All was then working fine, untill.....
Yesterday I received notice that the printer was unavailable. I examined the JD615 and noticed that the network light were not lit at all. I have tried removing the JD, and cold restart. Also HP Install Network Printer does not see printer.
So far nothing has worked. When I print out the 2200 config page, it states that the EIO slot is empty (although JD is installed)
Is my JD dead or perhaps just sick?
Thanks for any help you can give.
Bob
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Honored Contributor
Marcin Golembski_1
Posts: 634
Registered: ‎11-06-2001
Message 2 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

Well, I think your JD is dead. There is a possibility that it's the printer that is sick but it's really low... Sorry.

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Occasional Visitor
Robert Kent
Posts: 3
Registered: ‎06-02-2004
Message 3 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

Thanks, that is also my conclusion.
BTW, if the JD is not connected to the network, would the LaserJet configuration detect it? In other words, would it report the EIO slot as "empty" if not connected to network?
Thanks
Bob
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Frequent Advisor
Martin Balaj
Posts: 44
Registered: ‎07-09-2003
Message 4 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

If you have JD installed ,printer will recognize it connected or disconnected from network . Advice: Try install the JD615 to another printer .
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Occasional Visitor
Bryan Fossum
Posts: 5
Registered: ‎06-09-2004
Message 5 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

I just experienced a similar problem with a JD610n yesterday in a LJ2200dn. It worked fine in the morning then I got a call from a co-worker that they couldn't print any more. I checked the print queue. Reset the spooler. Checked the CAT5 cable, and tried with another one -- no luck. Noticed there were no lights on the JD card. Tried to PING - again, no luck. Couldn't access the Web JetAdmin page either. Tried to print the Self Test/Configuration page and the JetDirect Configuration page, but only the Self Test/Configuration page printed out - also with the EIO = Empty.

As a temporary fix I connected the printer to a local machine via a parallel cable and am sharing it.

Suppose I'll have to get another JD card. Does it matter what I get?
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Frequent Advisor
Martin Balaj
Posts: 44
Registered: ‎07-09-2003
Message 6 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

Bryan ,you need JD 6XX family ,or ext JD .
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Occasional Visitor
Bryan Fossum
Posts: 5
Registered: ‎06-09-2004
Message 7 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

Didn't mean to hijack Bob's thread. I started my own right after I asked my question there.

But I can replace the JD610n with any JD6xx printer server? A 615 will work? A 620n as well?

Thanks, and sorry for my ignorance.
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Trusted Contributor
Rob_188
Posts: 103
Registered: ‎08-01-2001
Message 8 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

Bryan,

Yes the 600n, 610n, 615n and 620n are all EIO cards and will work in your EIO compatible printer.

Rob
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Occasional Visitor
Bryan Fossum
Posts: 5
Registered: ‎06-09-2004
Message 9 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

Absolutely groovy. Thanks a bunch. Now I just have to find one that is a decent price.
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Occasional Visitor
Robert Kent
Posts: 3
Registered: ‎06-02-2004
Message 10 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

Thanks for all of the info.
I replaced the 615 JD with a 610 JD and everything works fine.
Also, by using the 610 instead of the 615, I saved about $200 (615 is $320, 610 is $120).

Thanks again for all of the input.
Bob

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Occasional Visitor
Ronald Sinclair
Posts: 1
Registered: ‎11-16-2004
Message 11 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

I'm having the same problem now. I'm at work now and I had an hp laserjet 2200 with an 615n jetdirect card installed that is having the exact same problems. In my office, I have an hp laserjet 2200dn with the same card in it, so I took it out and installed it in the other 2200 and have no link lights. I then put the card back in my printer and no link lights. Even though the printer is hooked up directly to my laptop via usb, it seems odd that 2 exact same cards can be dead. I will be calling tech support tomarrow and see if they have a resolution.
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Occasional Visitor
William Lagerberg
Posts: 1
Registered: ‎12-26-2004
Message 12 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

Hi every body,

I have a 2300 DTN, my collega tryed to upgrade owers and by the Mac was it not possible. he tryed and get a lot of pages. After that he quit. I tryed to ip print to the printer by mac and pc and that did not work.

After x-mas eve en 2e X-mas day the printer is on the newest software working bij parralel but no Jetdirect 615 anymore. Isnt that strange. It is just gone.

What to do now ( get waranty bij HP )

William
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Occasional Visitor
Hank_17
Posts: 2
Registered: ‎10-26-2005
Message 13 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

Hi,
I have had two JD 615s die on me in the last couple of years, in two different printers. They just seem not to be very good. I've never had an external print server fail, so I'll be fitting the printer with one of those instead (plus they're cheaper than the JD cards!)
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Occasional Visitor
Sidney Da Costa
Posts: 1
Registered: ‎12-29-2005
Message 14 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

I have had the same problem with a Laserjet 4100N with a Jetdirect 610n card. The 4100N fails to recognise the JD Card. Printing the config page indicated the EIO slots are empty. I then plugged the JD card in to my LJ 2100 and the JD card is recognised and works ok. I have updated the firmware for the JD and will try it back in the 4100N. I am temporarily using the parallel port and sharing it on the 4100. I suspect now that it could be the formatter board. Any ideas???????
Sid
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Occasional Visitor
Jetdirect 615n firmware
Posts: 2
Registered: ‎01-04-2006
Message 15 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

I have a 615n and same issue. Does anyone know if there is a way to try a FW upgrade witout the unit attached to a printer? I have the card, but the printer is miles away. If there is a way to try a forced firmware it would be worth a shot to see if it revives itself or is a paperweight.
Mike H
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Occasional Advisor
Chuck Corbett_1
Posts: 6
Registered: ‎04-21-2005
Message 16 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

How do you coldset a 2200dn? I just replaced the JetDirect card (610n) and now i am trying to network it but there is no IP assigned. I want to assign a static ip but can't access the printer to do this. Any help is greatly appreciated!
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Occasional Visitor
Hiram Gibbard
Posts: 1
Registered: ‎07-13-2006
Message 17 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

My boss brought in his Color LaserJet 4600dtn from home and has asked me to fix it. I know nothing about printers. I noticed that the jet direct ethernet light doesn't blink when you plug in the ethernet cable. Well I bought a new one, and it is still not blinking. Please tell me any other resources that may help me with this issue.

All Three EIO slots report empty, but I have pluged in the new card into slot 2 and the old card is still in slot one.

Thanks,

-Hiram
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Advisor
Jim_387
Posts: 18
Registered: ‎05-19-2005
Message 18 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

My company has several hundred LJ2200's with 615 JD's. We have have had to replace over 20 of the 615 JD's over the past year. They just stop working - period.
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Occasional Advisor
Chuck Corbett_1
Posts: 6
Registered: ‎04-21-2005
Message 19 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

The card is dead.
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Occasional Visitor
ecpsys
Posts: 4
Registered: ‎02-07-2007
Message 20 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

I have installed a couple of hundred HP printers with JetDirect Cards. These include about 6-8 Laserjet 2300 models, either 2300N or 2300 with JetDirect installed later.

I have had a total of 4 JetDirects fail - ALL in the 2300 printers! One printer killed a 610N AND the replacement 620N!

This is a bit too coincidental for me.
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Occasional Visitor
Ed Palma
Posts: 1
Registered: ‎06-07-2007
Message 21 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

I've my 2300n printers have been killing about a JetDirect card a year. Is this a known issue? Has anyone found a resolution?
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Occasional Visitor
citroen1
Posts: 4
Registered: ‎08-01-2007
Message 22 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

Mmm,

After swichting off and on my hp laserjet 4100, there is no communication to the printer. The jetdirectcard (615n) isn't recognized by the printer.

The only workaround: cold reset.
Then the printer recognized the jetdirectcard.

A technican told me: the 600/610/615 are horrible cards!
Swicht to the 620n ore later.
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Advisor
Jim_387
Posts: 18
Registered: ‎05-19-2005
Message 23 of 23 (432 Views)

Re: Is my JetDirect 615 Dead???

We have been able to successfully resurrect about 1/3 of our "dead" 615 NICs by heating them. Don't laugh, those who own LJ P3005 printers have oven baked hundreds of formatter boards and they started working again. The 615 is dead so you have nothing to lose. Heat oven to 375 degrees F. roll up 4 small balls of foil (1/2" is plenty) place them on a baking sheet and then lay the 615 NIC on the foil. Place in oven for 8 minutes, remove and allow to return to room temperature. Insert in printer and see what happens. The problem is the ball grid array soldering used to attach chips to the board. The solder used on these boards melts @ 362 degrees F. Over time printer vibration causes the fragile BGA soldering to break. By baking at a temperature slightly higher that the solder's flow point, the reflow may very well fix the problem - remember, if it's dead you have nothing to lose. There's a lot of toxic junk in any circuit board, so vent well and clean up the oven well also.
Bon Appetit!
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