08-21-2004 09:10 AM
I have an HP8500 color printer that I have put a 600N J3113A ethernet card in. The card needs it's firmware upgraded to be compatible.
After some research, I found out that a quirk of the HP8500 is that you can't do upgrade the jet direct card in it.
So, I put it in my old HP4050. To upgrade, I need to know the SNMP Community Name.
To clear the card, I tried turning the printer off, then holding cancel job to claer it out.
Still, the firmware upgrade demanded a SNMP Community Name.
I tried re-installing the printer chooosing the option "configure yourself" thinking I would see it, but once again, it is demandinding the SNMP Community Name.
Any ideas on how I can find out what that is?
Solved! Go to Solution.
08-27-2004 06:24 AM
Wait 5 minute, then print a config page to see what the address is. The Cold Reset should also restore the SNMP Community Names back to the factory default. The default is "PUBLIC", but it should not prompt you for that.
If you still need more help, please mention what firmware version the JD card is currently at.