HP Web Admin not updating Jetdirect Firmware (146 Views)
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Occasional Contributor
Fred Coates
Posts: 5
Registered: ‎09-04-2002
Message 1 of 3 (146 Views)

HP Web Admin not updating Jetdirect Firmware

I am attempting to update the firmware on a few of my printers for both system and jetdirect. I can update the printer firmware fine but when attempting the jetdirect firmware upgrade I get a pending status for abut a 5 min period and then it stops with a warning. Not action takes place. This is consistent with all the printers I have. Ideas?
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Trusted Contributor
brianred
Posts: 223
Registered: ‎02-28-2006
Message 2 of 3 (146 Views)

Re: HP Web Admin not updating Jetdirect Firmware

Hi there
Now this response won't help with using WJA but what I use to upgrade JetDirect Firmware is HP's Download Manager. This always seems to do the trick

Go to -

http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&objectID=bpj06917&jumpid...

to find out more
Hope this helps you get the job done!
Cheers
Brian
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Frequent Advisor
Jeremy Boger
Posts: 48
Registered: ‎11-13-2006
Message 3 of 3 (146 Views)

Re: HP Web Admin not updating Jetdirect Firmware

I agree with Brian. I gave up using HP WJA to do firmware upgrades. I have used HP Download Manager for quite some time now. I have never had a failure using this program to upgrade jetdirect firmware.
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